Returns

At Zip North, we strive to make returns as straightforward as possible for our customers. Here's everything you need to know about our returns process:

Returns Policy

• You can return your order within 30 days of receiving it.
• Once we receive your returned order, we will generally process your refund within 24 hours, but please allow up to 5 working days for the funds to appear in your account.
• We do not offer exchanges. If you need a different item, we recommend placing a new order for the correct product.

How to Return Your Order

We offer free returns for items that can be sent via Royal Mail. To arrange your return, simply click the link below:
Click here to arrange your return.

If you prefer to arrange your own shipping or your return cannot be processed via Royal Mail, please send the item(s) to the following address:

Zip Kart (KKC Kart Components)
5a Saddleback Road
Northampton
NN5 5HL

Important Information

• What to include: Please ensure you include your order reference, full name, and phone number with your return.
• Condition of items: We will not accept returns for items that have been used or damaged unless you have provided additional information and received approval from us.
• Damaged, missing, or problematic orders: Please contact us directly before sending back any items that are damaged, missing, or otherwise problematic.

If you have any questions or need assistance, our customer service team is here to help. Thank you for shopping with Zip North!